Auto RxCar Repair & Performance606-209-4649Simple and straightforward
What to expect when working with Auto Rx.
Do not drive with unsafe brakes, a fuel leak, smoke or fire, severe overheating, an oil-pressure warning, or a flashing Check Engine light with severe shaking. Shut the vehicle off in a safe location. Call 911 for immediate danger; otherwise call Auto Rx or roadside assistance.
At no charge, we can perform a non-invasive visual review of readily accessible areas for visible fluid leaks, damaged or disconnected wiring and connectors, deteriorated belts or hoses, loose or obviously broken components, and other conditions that can be observed without tools. This review does not include disassembly, removing parts, scan-tool use, electrical or mechanical measurements, pressure or function testing, road testing, or hands-on diagnostic labor.
When identifying the cause requires scan-tool analysis, circuit or component testing, measurements, controlled testing, disassembly, or technician diagnostic labor, our Pinpoint Diagnostics service is $150 with customer approval. If Auto Rx completes the diagnosed repair, a $50 credit—equivalent to 0.5 labor hour—is applied to the repair.
Repair work begins only after you approve the estimate.
Completed vehicles must be picked up within seven days of notification. Beginning on day eight, a storage fee of $55 per day applies.
Cash and major cards are accepted. Card payments are processed securely through Square. Checks are not accepted.
Towing starts at $100. Final pricing depends on distance.
Customers may supply parts only with prior approval from the mechanic. Labor involving customer-supplied parts is billed at $150 per hour, and those parts are not covered by an Auto Rx parts or labor warranty.
Rates are reviewed with the customer as part of the estimate and authorization process.
Questions about a policy? Call 606-209-4649 before approving service.